Shipping policy

Shipping Policy

Thank you for shopping with Gemini Lulu. We are committed to delivering your jewellery safely and promptly.

Processing Time All orders are processed within 1-3 business days. Orders are not processed or shipped on weekends or public holidays.

Shipping to the United Kingdom We ship to all UK addresses. Standard delivery takes 5-10 business days. Expedited shipping options may be available at checkout.

International Shipping We also ship internationally. Delivery times vary by destination and typically take 7-21 business days.

Shipping Costs Shipping costs are calculated at checkout based on your location and chosen delivery method.

Order Tracking Once your order has shipped, you will receive a confirmation email with tracking information.

Lost or Damaged Items If your order arrives damaged or is lost in transit, please contact us at support@geminilulu.com within 7 days of the expected delivery date and we will resolve it promptly.