Delivery Information

At Gemini Lulu, we want your jewellery to reach you beautifully and promptly — wherever you are in the world. We deliver to over 235 countries via our trusted fulfilment partner Zendrop.

📦 Order Processing

All orders are processed within 1–3 business days (Monday–Friday, excluding UK public holidays). You'll receive a confirmation email with your tracking details once your order has been dispatched.

🇬🇧 United Kingdom

Shipping Method	Estimated Delivery	Cost
Standard Shipping	5–8 business days	From £3.99 (FREE over £50)
Tracked Shipping	3–5 business days	From £5.99

🇺🇸 United States & Canada

Shipping Method	Estimated Delivery	Cost
Standard Shipping	7–15 business days	From £5.99
Tracked Shipping	5–10 business days	From £7.99

🇪🇺 Europe

Shipping Method	Estimated Delivery	Cost
Standard Shipping	7–14 business days	From £4.99
Tracked Shipping	5–10 business days	From £6.99

🌍 Rest of World (235+ Countries)

Shipping Method	Estimated Delivery	Cost
Standard Shipping	10–21 business days	From £6.99
Tracked Shipping	7–14 business days	From £9.99

📍 Order Tracking

Once your order is dispatched, you'll receive an email with your tracking number so you can follow your jewellery every step of the way.

🛃 Customs & Import Duties

International orders may be subject to customs duties and import taxes depending on your country. These charges are the responsibility of the recipient. Please check with your local customs office for more information.

❓ Delays or Lost Parcels

If your order hasn't arrived within the expected timeframe, please allow up to 10–14 days beyond your estimated delivery date before contacting us, as parcels can sometimes be delayed in transit. If your order still hasn't arrived or arrives damaged, please contact us at support@geminilulu.com and we'll make it right. 💎